Services and frequently asked questions

Congratulations on your engagement!  This is a very exciting time for you, and can be a little overwhelming.  So here are some Helpful Bridal Hints to answer some of your questions and get excited about shopping for your dream dress!

CHAMPAGNE

Come celebrate saying yes to the dress with us. When you found your perfect gown and are ready to say Yes we like to celebrate you with a little champagne toast. Pop the bottle, the brides getting married! 

CUSTOMIZATION

We know some brides like to have a one of a kind gown. Select designers that we carry offer full customized gowns to make them your own. We are also able to customize gown by adding a sleeve or strap, more beading etc.

ALTERATIONS

We provide to all our customers a highly recommended list of master seamstresses, who are local in our area. We recommend giving plenty of time for alteration and booking a head with a seamstress of your choice.

We are running by appointment only at his time. This is to ensure you have a fitting room reserved with one of our bridal specialists. Walk-in's are welcome Monday through Friday, but please understand that appointments do come first and there might be a wait if an appoinment is not booked. We like to give every bride personal one-on-one service. Booking a appoinment is the best way for us to make your experience wonderful.

It is not necessary for you to bring anything to your appointment, however, if you have a strapless bra or any neatural colored undergarments that you are comfortable in you might want to bring it. It is also beneficial to come with ideas about what look you are going for, and feel free to bring pictures of dresses that you like as well!

Our special order wedding dresses start at $1399 and go up to $3500. We also have a selection of sale gowns that can be purchased off the rack. Our sample gowns range in sizes 6 to 28. However, if you fall in love with a dress that is not in your size, we can order that dress for you. Please remember that it takes some designers up to 9 months to make a dress!

We have a variety of gowns styles from destination gowns to formal black tie attire. We dress all types of brides- the couture bride, the boho bride, the classic elegant bride etc! Everything is hand selected by Stephanie and Saundra themselves. We have a large selections of beautiful bridesmaids and mother of the bride dresses as well. We specialize in accessorizing our brides. We carry one of the largest selections of bridal accessories and gifts in the area!

We recommend that you bring no more than 4 guests--and of course the person that will be making the final decision with you. However, we realize that some brides want to bring more. In that case we ask that you inform us number of guests that will be joining you. This will allow us to try and comfortably accommodate your entire party. Weekdays are best to accommodate larger groups. Please understand we are a small boutique. Just remember that trying on wedding dresses is unlike trying on regular clothes. It can be an overwhelming and emotional experience so it is important that the focus be on you.

Because of the nature of this environment, we ask that if you bring children, that you hold their hand and accompany them at all times. We do not recommend bringing children under the age of 5 as it can be very distracting to the entire process to have young children present.

Ideally you should start shopping for your wedding gown 12-14 months in advance. Most designers take 6-9 months to make a wedding dress and you need to make sure that you have enough time for alterations. Alterations start 3-4 months before the wedding date. But if you don’t have that much time, we do have options. The majority of our designers offer rush delivery. We also have a wide selection of Sample Sale dresses. These dresses can be purchased so you can take home that day.

If we are ordering your dress, we will take your measurements and based on that designer’s size chart we will determine the size that will fit you best. A 60% deposit is required before we can order your dress. Please understand, that once your dress has been ordered there can be no cancellations or changes made. When it arrives, we will look over the dress and steam it for you. Then, we will contact you and make you an appointment to come in and try it on! Once you are notified, you will have 30 days to pay the remaining balance and pick up your dress.

We accept cash, checks, Visa, MasterCard, American Express and Discover. All sales are final. No refunds, exchanges or returns.

We have local seamstresses that will be available for you. At this time, we are only offering alteration services to customers who purchase from us. Alterations are on a first come first serve basis. First fitting are booked at least 4 months prior to wedding date. For the convenience of our brides, they will conduct all fitting in our salon. Alterations are completly separate from our store so all payment, questions, and concers will be directly to seamstress for their service. You are not obligated to the ladies that we recommend. They are excellent master seamstresses with over 30 years of experience.

 

 

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